Help Desk/CRM Solutions & Services

Magic Total Service Desk Benefits For Universities

• Operations
  • Training/relearning
  • Group Events / Special Events
  • Administrative Deadlines
  • Public Information Management
  • Public Relations Events
  • Major Events Management
  • Major Moves, Installations, Upgrades
• Asset Management/Maintenance
  • Expirations
  • Tracking
  • Contract Renewals
  • IT Hardware
  • Non IT Hardware
  • Software
  • Facilities
  • Other equipment categories that have expirations
  • Security Tracking
  • Parking Passes / Fines
• Human Resources
  • Scheduling – Sports, Classes, Events
  • Tracking
  • Feedback
  • Vacation
  • Forms Request
  • Surveys
  • Admission
  • Alumni-Contributions, Mailers
  • Clubs/ Fraternities / Organization
• Finance
  • Grants
  • Permits
  • Training
  • Contract Expirations
  • Bid Notices / Awards / Postings
  • Student Aid / Loan / Scholarships